Code of Conduct
Making more meaningful connections is at the heart of what we do here at Bitly. We put the power to connect physical and digital worlds in the hands of our teammates, customers, and community every day, and operating in a way that champions respect, integrity, and accountability is all of our responsibility. Doing so gives us the opportunity to create an ethical environment that reflects our core values.
Bitly believes in respectful engagement and commits to upholding human rights, complying with the law, prohibiting bribery, and protecting confidentiality. Bitly commits to ensuring honest and fair dealings with others and providing a safe, healthy, and discrimination-free workplace that promotes our values and our commitment to diversity, equity, and inclusion.
This Code of Conduct applies to our Bitizens, contractors, consultants, suppliers, and agents in connection with their work for Bitly.
Compliance with Laws
We comply with the law. Bitly complies with all applicable legislation, laws and regulations. To the extent that this Code of Conduct requires Bitly to meet a higher standard, Bitly will comply with the standards defined in this Code of Conduct.
We don’t cut corners. We don’t look for the easy way out. We do the right thing even if it is the harder thing. We believe in transparency and honesty in our communications with each other and our customers and vendors. We comply with all applicable anti-corruption, anti-bribery and anti-money laundering laws, rules and regulations. We will not make or accept bribes to advance our business. A bribe is something of value that is offered or given to improperly influence a decision.
Human Rights, Equity, and Opportunity
No Discrimination, Abuse, or Harassment
Bitly treats all workers with respect and dignity.
Bitly does not discriminate in hiring, compensation, training, advancement or promotion, termination, retirement, or any other employment practice based on race, color, national origin, gender, gender identity, sexual orientation, military status, religion, age, marital or pregnancy status, disability, or any other characteristic other than the worker's ability to perform the job.
Bitly will not tolerate physical, verbal, sexual, or psychological abuse or harassment among its employees or by any supplier, vendor, agent, and or subcontractor that works with Bitly .
Diversity, Equity & Inclusion
We champion diversity, equity, and inclusion (DEI) in everything we do and are committed to ensuring Bitly is an amazing place to work for all. As the world’s leading Connections Platform, we connect billions of people regardless of background or abilities and it is through this lens that we are building our company. We believe our differences make us better and that we all deserve the opportunity to thrive. To this end, we are on a continuous journey to develop a culture of allyship that is diverse, supportive, and inclusive and we achieve this through our DEI strategic initiatives such as Employee Resource Groups and our Spotlight on Inclusion Program where we partner with organizations focused on social justice and equity work by giving our product for free to amplify their work.
Human Slavery, Trafficking and Terrorism
All labor must be voluntary. Bitly will not promote or support anything abusive or leading to physical harm such as slavery, human trafficking, or supporting groups and individuals involved in terrorism in any part of its supply chain. Bitly will not support, engage in, or require any compelled, involuntary, or forced labor. This includes any labor performed by children, bonded labor, indentured labor or prison labor.
Compensation and Benefits
Bitly is committed to providing all Bitizens with fair compensation. We are a global organization that is committed to remaining competitive and fair in compensating all Bitizens. We provide Bitizens with fair wages, including overtime premiums for non-exempt employees, and benefits as established by applicable law and or collective agreements. Bitly's commitment to fairly compensate and provide benefits applies to all Bitizens at all times, including during periods of training, apprenticeship, and probation. Bitly is committed to the well being of all Bitizens and their families.
Bitly prohibits retaliation of any kind, and we will not allow anyone to take adverse action, threaten, intimidate, or retaliate against anyone who reports a violation or suspected violation in good faith and/or cooperates in an investigation.
Flexible and Safe Work Environment
Bitly is remote first, but not remote only. In many locations, we provide for a hybrid work environment. We are committed to providing a safe and inclusive work space and reasonable accommodations, allowing all Bitizens to feel like a part of a community whether office based or remote.
Bitly complies with all applicable health and safety laws, regulations and standards. Bitly implements procedures and safeguards to prevent workplace hazards, and work-related accidents and injuries. Bitizens are additionally expected to maintain a safe and healthy workplace. This includes reporting accidents, injuries and unsafe conditions, procedures, and/or behavior.
Trust & Safety
Bitly believes in being a catalyst for innovation and connection. With innovation comes a responsibility. We are committed to being a responsible and ethical player in the development of technology. Bitly will strive to strike a balance between fostering innovation and upholding our company values, complying with the law, promoting diversity, preventing discrimination, supporting free expression, safeguarding human rights and privacy, and prioritizing the well-being of our employees, customers, and partners. These principles also serve as our guiding force in shaping our actions and enforcing our Acceptable Use Policy, ensuring a safe and inclusive environment for all of our users.
Bitly believes in being a responsible global citizen. We donate our product, our time and contribute financially to organizations and causes that align with our core values. From our Spotlight on Inclusion program that donates our product to support social justice and equity, our Bitly Cares initiative that combines financial support with volunteer time and our Trust & Safety commitment to make the connections that people make online safer, Bitly believes that we have the opportunity to make a positive impact in the world, and we are committed to taking meaningful steps each day.
Bitly shall strive to conduct its business in ways that consider, and where possible mitigate, our impact on the environment.
Confidentiality and Data Privacy
Protecting the privacy and data security of our employees and customers is critically important at Bitly. All internal and external products, services, and activities are carried out with industry-best privacy and data security practices in mind. Bitizens are encouraged and expected to immediately raise any concerns about a potential violation of this key principle or any suspected security incident to their manager, the General Counsel and/or the Compliance Committee.
Bitly prohibits insider trading. We do not buy or sell stocks on the basis of material non-public information, nor do we pass such information to any others, including friends or family. Material nonpublic information is information that has not been released to the public and which a reasonable investor would find useful in determining whether to buy or sell stock.
Bitly has an internal Compliance Committee composed of the General Counsel, Chief People Officer, Chief Diversity Officer and the Chief Financial Officer. All violations or suspected violations of this policy should be promptly reported to the Compliance Committee.
If you are not comfortable reporting it to any of those people, then you should make your report directly to your manager or to the Legal Department or the Bitly Ethics & Compliance Helpline at https://bit.ly/EthicsandComplianceHelpline.
Reports made on the Ethics & Compliance Helpline may be made on a confidential and anonymous basis. If you make an anonymous report, please provide as much detail as possible, including copies of documents or materials that could be relevant to your report.